At Plant Sales Store, we understand that your plants are more than just a purchase—they are a part of your garden’s future. That’s why we are committed to ensuring that your plants arrive safely and in perfect condition. Here’s everything you need to know about our delivery process:
Shipping Options
We offer two convenient shipping options to suit your needs:
- Standard Shipping: For those who need their plants quickly, we offer standard shipping via DHL or FedEx. This option costs $12.95 and ensures your plants arrive within 10-15 days after dispatch.
- Free Shipping: For orders over $50, we provide free shipping using EMS. This option takes a bit longer, with delivery times ranging from 15-25 days after dispatch.
Order Processing
Once you place your order, our team works diligently to process it within 1-2 business days. We carefully package each plant to ensure it remains healthy and vibrant during transit. Our trusted growers and shipping partners are dedicated to delivering your plants in the best possible condition.
Delivery Areas
We are proud to offer global shipping, bringing the beauty of nature to gardeners worldwide. However, please note that we do not ship to Asia and a few remote areas due to logistical constraints. If you have any questions about delivery to your location, feel free to reach out to us at [email protected].
Tracking Your Order
Once your order is dispatched, you will receive a tracking number via email. This allows you to monitor the progress of your shipment and anticipate its arrival. We want you to feel confident and informed every step of the way.
Returns and Refunds
We stand by the quality of our plants. If for any reason you are not satisfied with your purchase, you can return it within 15 days of receiving your order. Please ensure the plants are in their original condition and packaging. For more details on our return policy, visit our Returns Page.
Our Commitment to You
At Plant Sales Store, we are more than just a plant retailer—we are your gardening partner. From the moment you place your order to the day your plants arrive at your doorstep, we are here to support you. Our team is always available to answer any questions or provide expert advice to help your garden thrive.
Thank you for choosing Plant Sales Store. We look forward to helping you create a garden that brings joy and tranquility to your life.
For any inquiries, feel free to reach out to us at [email protected].